Reference

What Our Legal Terms Mean for Your Account

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from account eligibility to how we handle your data.

Account EligibilityData HandlingPakistan RegionsUser RightsPolicy Contact
1234apps What Our Legal Terms Mean for Your Account
REACH OUR LEGAL TEAM

Contact Us About These Terms

Questions about your rights, a request to access your data, or a concern about how we have applied these terms — our support team handles all of that. Reach out through any of the channels below and we will respond with the relevant policy detail or escalate to the right person.

Team online

Live Chat

Start a live chat session from the support icon in your account dashboard. Describe your legal query and we will connect you with the right contact.

Email Support

Send your legal or data query to our support address. Include your account ID and a brief description so we can route it correctly.

In-App Help

Open the Help section inside your 1234apps account, select Legal or Policy, and submit your question directly from your mobile device.

DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

We take a practical approach to account security and data handling — not just policy language. Here is what that looks like in practice across the four areas that matter most to your account.

Encrypted Storage

Your account data, including payment details tied to JazzCash, Easypaisa, and Raast, is stored using industry-standard encryption. We do not hold raw wallet credentials.

Cookie Policy

We use session and analytics cookies to keep your account functional and to understand how the lobby is used. You can manage cookie preferences from your browser settings.

Data Retention

We retain account and transaction records for as long as your account is active and for the period required after closure. You can request a summary of what we hold.

Access Requests

To request a copy of your data, update incorrect information, or ask for an account deletion, contact support with your account ID. We will respond within a reasonable timeframe.

Frequently Asked Legal Questions

These are the questions we hear most often about accounts, eligibility, data, and your rights under our terms.

Account access depends on local law in your region. Where online casino activity is permitted, you must meet the age requirement set by local regulation and agree to these terms at registration.

We collect the details you submit at registration, your device and session data, and transaction records including your JazzCash, Easypaisa, or Raast activity. This is used to operate and secure your account.

Yes. Contact support with your account ID and request a data summary. We will compile what we hold against your account and send it to your registered contact detail.

Reach out via live chat or email support and describe the concern. We will review the relevant account records and respond with our findings within a reasonable period.

We retain transaction and account records for the period required after closure, in line with our data policy. After that period, personal data is deleted or anonymised from our systems.

Availability depends on local law. Where access is permitted in Pakistan, these terms apply in full. If your local law restricts this type of activity, those restrictions take precedence over our terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.